Privacy policy

This policy explains how Gursat Software IT Solutions Private Limited, trading as Stackbinary, the company that builds and operates Auspicely, handles personal data collected through this website. It is written to meet the Digital Personal Data Protection Act, 2023 (India), the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), the EU and UK General Data Protection Regulation where it applies to visitors from those regions, and applicable US state privacy laws. Contact for anything in this policy: contact@stackbinary.io.

Who is responsible

Auspicely is operated by Gursat Software IT Solutions Private Limited(CIN U62013MH2025PTC445947), which trades as Stackbinary. The company is the data fiduciary under Indian law and the data controller under EU, UK and UAE law for personal data collected on this website.

• Registered office: Flat No. 1002, Spring Grove, CTS 171/1A/60, Akurli Road, Kandivali East, Mumbai 400101, Maharashtra, India
• Email: contact@stackbinary.io

What we collect

• Demo request form: your name, work email address, company, sales team size, and whatever you write in the message field. Providing this is your choice; without it we cannot arrange a demo.
• Technical data our hosting provider records when you load the site: IP address, browser and device type, pages requested and timestamps. This is standard server logging and is used only for security and to keep the site running.

We use Google Analytics to understand how visitors find and use this website: which pages are viewed, how long visits last, the approximate location (city or country), the device and browser, the website that referred you, and whether a demo request was sent. Google Analytics sets first-party cookies to recognise a returning browser. It does not receive your name, email address or anything you type into the demo form, and Google Analytics 4 does not log or store IP addresses.

We also use Microsoft Clarity, which records how visitors move through pages (clicks, scrolling, mouse movement and taps) to produce heatmaps and session replays that show us where the site is confusing. Clarity sets first-party cookies to link the pages of one visit. Everything typed into the demo form is masked before it leaves your browser, so recordings never contain your name, email address or message. Microsoft processes this data under the Microsoft Privacy Statement, and may use it to improve its own products, including Microsoft Advertising.

We do not place advertising cookies or advertising pixels on this website.

You can stop both tools from collecting data about your visits by blocking cookies and scripts from google-analytics.com, googletagmanager.com and clarity.ms in your browser. For Google Analytics you can also install Google’s Google Analytics opt-out browser add-on.

Why we use it and on what basis

• To respond to your demo request and, if you ask for one, prepare a proposal. Basis: your consent when you submit the form, and the steps needed before entering a contract with you.
• To keep the website secure and available. Basis: our legitimate interest in running the service.
• To measure visits and improve the website, using Google Analytics and Microsoft Clarity. Basis: our legitimate interest in understanding how the site is used.
• To meet legal obligations, for example responding to a lawful request from a regulator.

We do not sell personal data, and we do not use form submissions for automated decision-making or profiling.

Who receives it

• Stackbinary staff who handle sales enquiries, in India, the UAE and the United States.
• Service providers who act on our instructions: our hosting provider (Vercel), Google, which provides Google Analytics, and the email provider we use to correspond with you. They may process data outside your country. We rely on their standard contractual protections for such transfers.
• Microsoft, which provides Clarity. Microsoft processes Clarity data both for us and for its own purposes, as described above.
• No one else, unless the law requires it or you ask us to.

How long we keep it

Demo requests are kept for as long as we are in contact with you about Auspicely, and for up to 24 months after our last exchange so we can pick up the conversation if you return. Server logs are kept for up to 90 days. Google Analytics data is kept for 14 months and then deleted automatically. Clarity session recordings are kept for 30 days, and Clarity heatmaps and usage reports for up to 13 months. You can ask us to delete your data sooner at any time.

Your rights

Depending on where you are, you have the right to access the personal data we hold about you, correct it, have it erased, withdraw consent, object to or restrict certain processing, receive a copy in a portable format, and nominate someone to exercise these rights on your behalf. To use any of these, email contact@stackbinary.io. We respond within the time the applicable law allows, and within 30 days in every case.

India: if you are not satisfied with our response you may raise a grievance with our grievance officer at contact@stackbinary.io, and after that with the Data Protection Board of India. Our registered office address is given above. EU and UK: you may complain to your national supervisory authority. UAE: you may complain to the UAE Data Office.

Security

Form submissions travel over encrypted connections and are stored in our lead management system, with access limited to the people who handle enquiries. We keep the amount of data we collect to what the purpose needs.

Children

This website is for businesses. We do not knowingly collect data from anyone under 18.

Changes

We will post any change to this policy on this page with a new date at the top. Material changes to how we use data already collected will be notified to the email address you gave us.